Information architecture: 6 best practices for government websites
When 21st Century IDEA became law in 2018, federal agencies faced a mandate to modernize their websites. IDEA sets out baseline requirements to ensure that these efforts deliver better digital experiences for government stakeholders, including citizens. In addition to things like accessibility and security, IDEA calls for agency websites to be user-centered and searchable, and […]
Vision and Innovation by the People, for the People
Insights Vision and Innovation by the People, for the People EXPLORE As someone who’s worked with federal agencies for more than 15 years, I often find myself in conversations about government. Not politics, but government. What it does, whether it’s working, and what we, as Americans, are getting for our taxpayer dollars. When I ask […]
