Healthy Site, Happy Users: Digital Hygiene Best Practices
Websites serve many purposes, but their primary function is to provide end users with a current, accurate understanding of the individual organization’s current activities and focus. But many websites have become bloated and unwieldy through years – if not decades – of posting information without keeping digital hygiene in mind. The end result is frustrated […]
Information Architecture: 6 Best Practices for Government Websites
When 21st Century IDEA became law in 2018, federal agencies faced a mandate to modernize their websites. IDEA sets out baseline requirements to ensure that these efforts deliver better digital experiences for government stakeholders, including citizens. In addition to things like accessibility and security, IDEA calls for agency websites to be user-centered and searchable, and […]
